Practical information

We would like to share some information concerning our services and ways we can tackle the current situation together. We have also taken precautionary measures regarding which of our branches are remaining open. We will update this information as soon as changes are made.

Book an appointment

We encourage our customers to use other service channels such as the Arion app and online banking, where they can do nearly all of their banking.

Book an appointment

Mortgage payment holiday

Arion Bank offers the option of deferring your mortgage repayments for up to three months in the event of financial difficulties caused by Covid-19.

Further information on payment holiday

Temporary financial difficulties

We realize that at times like these people can experience temporary financial difficulties. That’s why we would like to point out a few options which might help ease the situation. 

Get in touch by email at or call us on 444 7000 so we can go over your finances and find the best option for you. We will try to respond as quickly as circumstances allow.

Use contactless payment methods

Use debit and credit cards instead of cash. Most debit and credit cards are contactless. You can also make contactless payments with your smart phone and smart watch.

The Arion app - all your banking in just a few seconds

Use Digital service channels 

You can do nearly all your banking using in online banking or the Arion app. If you haven’t already done so, now is the time to download the Arion app. You can reach the Call Centre on 444 7000 or contact us by webchat on


Download the Arion app

Download for iOS Download for Android