Strategy

To excel by offering smart and reliable financial solutions which create future value for our customers, shareholders and society as a whole.

Excel at what we do
  • Solution-oriented and performance-driven culture
  • Outstanding employees in a motivating environment which is innovative, demanding and enjoyable
  • Work with partners who enhance our business and diversify our product offering
Offer smart solutions
  • Diverse and value-added services for discerning customers
  • Service and decisions are based on data and analysis
  • Digital solutions which make our services more convenient
Create future value
  • See things from our customers’ perspective and understand their needs and goals
  • Work responsibly, guided by sustainability
  • Be there for our customers by providing ingenuity, solutions and financial resources

Key areas of operations

Retail Banking
  • A total of 17 branches and service centres across Iceland.
  • Services are provided through digital channels such as online banking, the app and the call centre.
  • Provides individuals and small companies with diverse financial services such as loans, savings advice, payment cards, pension savings and insurance.
  • Focus on convenient digital solutions and value-adding service at our branches
Corporate & Investment Banking
  • Provides companies with comprehensive financial services and personalized services to meet the needs of each client.
  • Diverse range of investment options, financing, advisory, factoring, liquidity management, billing service and online banking.
  • Provides comprehensive advisory services and other services to companies undergoing financial restructuring.
  • Substantial part of the Bank’s assets comprises loans to companies representing the key sectors of the economy.
  • The focus is on personal services and gaining an in-depth understanding of what the client needs.
Markets
  • The division invests financial assets on behalf of clients.
  • Comprises Private Banking, Pension Funds Administration, Capital Markets and Institutional Asset Management.
  • Capital Markets buys and sells securities, foreign exchange and derivatives for the Bank’s clients on the domestic and international markets.
  • Manages pension funds which administer both supplementary pension and mandatory pension schemes.
  • Distributor of funds managed by some of the world’s biggest fund managers.
  • Stefnir hf. is an independent financial company owned by Arion Bank. Further information on Stefnir can be found on www.stefnir.is.