Report a lost card

If you lose an Arion Bank debit or credit card you must report it to Arion Bank’s call centre. Outside office hours you can call the 24-hour emergency hotlines. It is possible to freeze the card immediately in the Arion app until you contact the Bank to terminate the card.

Dispute a transaction on your card

If you notice an unauthorized card transaction or you need to dispute a transaction you may be entitled to a chargeback.


Arion bank - 444 7000

If you lose a card you must report it as lost/stolen to Arion Bank’s call centre immediately.

24 hour assistance line - 525 2000

Outside of Arion Bank’s business hours please contact the card company's 24-hour assistance line.